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1-855-599-SFMC (7362)
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Emergency Department

Full Spectrum of Emergency Services

The St. Francis Medical Center Emergency Department (ED) is staffed and equipped to serve the diverse medical needs of our community.

Staffed by emergency care specialists, our multidisciplinary team of skilled experts trained in emergency care is available 24 hours a day, seven days a week. These professionals work together to provide you or your loved ones the best possible treatment. 

This team includes:

  • Board-certified Physicians
  • Nurse Practitioners and Physician Assistants
  • Emergency-trained Registered Nurses

Every day many people come to the ED seeking help for a wide variety of problems. These can be minor injuries, trauma, life-threatening disease and mental health issues.   Often, you will come to the ED on the advice of your primary care physician. When you arrive, a greeter will see you, and then a triage nurse will determine your immediate need.

We encourage you to provide the nurse with a list of your medications or the actual medicine bottles. The nurse will then bring you into the Emergency Room for further evaluation and treatment.  Even at times when there are many patients and limited space, we strive to bring all of our patients into the Emergency Room as quickly as possible.

Frequently Asked Questions

Why are people who arrived after me seen before me?
The severity of the illness or injury determines which patients are treated first.  Patients with the same level of need are taken on a first come, first served basis.  In addition, rooms in the ED are equipped differently.  This affects the order patients are seen.

At times, the ER visit can take longer than expected.  Why?
The number of patients in the ED, the severity of their conditions, and lab or radiology tests ordered may extend your ED visit.

What happens once I’m in the exam room?
Once examined by a member of our team, x-rays or other tests may be ordered and the registration staff will verify personal information (i.e. driver’s license, address, phone number and insurance information). Based on your evaluation and the results of the tests, the physician proceeds to treat you. 

May friends and family stay with me?
You are encouraged to have family members and friends visit you in the treatment area.  However, space limitations, patient safety and confidentiality factors may sometimes forestall or prohibit these visits.

How will I know what to do after I leave the ED?
We will review and provide you with written discharge instructions that will explain how to care for yourself at home.  We encourage you to ask your doctor or nurse any questions you have while you are in the ED.  However, once you get home, our nurses are still available to answer your questions.  Please call our Emergency Department at (609) 599-6326 or (609) 599-5210 to ask any questions about your follow up care. 

You may also receive a follow-up phone call a day or two after you are discharged.

At the St. Francis Medical Center Emergency Department, we strive to provide high quality compassionate care.  Below you will find a listing of what you can expect during your emergency visit.

What to expect during your ED visit:

  • Patient Check-in
  • Triage
  • Evaluation and treatment by a designated primary care nurse
  • Physician evaluation and treatment
  • Diagnostic tests (if applicable)
  • Registration
  • Emergency physician, nurse practitioner or physician assistant re-evaluation (this is a good time to ask any questions that you may have.)
  • Admission or discharge instructions

Helpful Hospital Information

Convenient, free parking is available in the lot on Bert Avenue and outside of the Emergency Department.

Dining Services
Our Gallery Cafe is located on the ground floor of the hospital and is open Monday – Friday 6:30 am - 2:30 pm and is closed on Saturday and Sunday. Call x 4040 for more information.

Vending machines are located just outside the Emergency Room for you convenience. 

How to Contact

Please call 609-599-5000 with any questions and our operator will be happy to assist you.

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